Make An Inquiry or Referral
ATS leadership and our administrative team members are available to assist you in gathering documentation and contacting the right parties to ensure that your loved one is able to receive services as quickly as possible.
The Referral Process at ATS
We invite you to fill out our convenient referral form when you are ready to begin. You are also welcome to call and speak to a member of our team if you prefer at: 1-866-287-2036.
When calling to make a referral, please be prepared to give some basic identifying information, your availability for sessions, and your insurance coverage. It is also helpful if you know the date (or approximate date) of your child(ren)’s last psychological evaluation (i.e. the report that lists the diagnosis and recommendation for services)
A member of the Authorization and Credentialing Team will verify your insurance coverage, and will call you to review any co-pays, co-insurances, deductibles, and/or any out-of-pocket costs.
We currently accept Maryland and Pennsylvania Medicaid, AETNA, Beacon Health Options, BlueCross BlueShield, CareFirst, Cigna, Community Care Behavioral Health, Highmark, Kaiser Permanente, Optum, PerformCare, TRICARE, UPMC Health Plans, and United HealthCare. We are moving through the credentialing process with other insurance providers, including Magellan. Please remember that every plan is different and we will help you learn how your plan benefits you and your family. If you do not see a plan listed here, please contact our office at 1-866-287-2036, and choose Option 4.
We reach out to our leadership team members and our scheduling department to determine if we have a team available to begin assessment and treatment.
If we are not able to accept your referral at this time, you are welcome to remain on our inquiry list, and should a team become available that meets your needs we will reach out. At ATS, we do not keep a “waiting list” as we do not believe families should be accepted and then wait until someone becomes available. We know that time is of the essence when you are seeking care and forcing you to wait is doing a disservice. If we are able to accept your referral, we will send you a confirmation email with a list of items needed to get started, and send you documentation through a confidential system called DocuSign to obtain consent for treatment and to exchange information.
Once we acquire all of the documentation we need, we will submit for authorization for assessment. Once authorized, you will be contacted and we will schedule the first visit.